Terms and Conditions

TERMS AND CONDITIONS

Welcome to the website of Alchedermy Cosmetics LLP, operating under the brand name elements by Alchemy. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, products or services, you agree to be bound by these Terms and Conditions.

  1. DEFINITIONS:

a) "Alchedermy Cosmetics LLP" means the Indian company that owns and operates the brand elements by Alchemy.

b) "Website" means the website located at https://www.alchemycosmetics.co.

c) "Products" means the cosmetics, skin care, body care, hair care and home care products offered by Alchedermy Cosmetics LLP.

d) "Services" means any services provided by Alchedermy Cosmetics LLP, including customer support and delivery services.

  1. ACCEPTANCE OF TERMS:

By accessing or using our website, products or services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not access or use our website, products or services.

  1. CHANGES TO TERMS:

We may modify these Terms and Conditions from time to time. If we make any material changes, we will notify you by posting the updated Terms and Conditions on our website. Your continued use of our website, products or services after the effective date of any changes constitutes your acceptance of the updated Terms and Conditions.

  1. ELIGIBILITY:

You must be 18 years of age or older to access or use our website, products or services. If you are under 18 years of age, you may only access or use our website, products or services with the consent of your parent or legal guardian.

  1. INTELLECTUAL PROPERTY:

a) Alchedermy Cosmetics LLP and its licensors own all intellectual property rights in our website, products and services, including trademarks, trade dress, copyrights, and patents.

b) You may not use any intellectual property belonging to Alchedermy Cosmetics LLP or its licensors without our prior written consent.

  1. USE OF WEBSITE, PRODUCTS AND SERVICES:

a) You may only use our website, products and services for lawful purposes and in accordance with these Terms and Conditions.

b) You may not use our website, products or services in any way that violates any applicable federal, state, local or international law or regulation.

c) You may not use our website, products or services to transmit any unsolicited or unauthorized advertising or promotional material.

  1. ACCOUNT REGISTRATION:

a) To access certain features of our website, you may need to register for an account.

b) You must provide accurate and complete information when registering for an account.

c) You are responsible for maintaining the confidentiality of your account information, including your username and password.

d) You are responsible for all activities that occur under your account.

  1. ORDERING AND PAYMENT:

a) When you place an order for our products, you agree to pay the price listed on our website, plus any applicable taxes and shipping fees.

b) We may cancel or refuse any order for any reason, including if the product is out of stock or if we suspect fraud or misconduct.

c) We accept payment by credit card, debit card, or other payment methods listed on our website.

d) You agree to pay all charges incurred in connection with your order.

  1. SHIPPING AND DELIVERY:

a) We will deliver our products to the address you provide when you place your order.

b) We will use reasonable efforts to deliver our products to you within the estimated delivery time provided on our website. However, we are not responsible for any delays or failures to deliver caused by circumstances beyond our control, including natural disasters, weather conditions, or carrier delays.

c) Risk of loss and title for our products pass to you upon delivery.

  1. RETURNS AND EXCHANGES:

a) We accept returns and exchanges of our products within 14 days of delivery, subject to our return policy.

b) To request a return or exchange, please contact our customer support team.

c) You are responsible for the cost of returning the product to us, unless the product is defective or we made an error in fulfilling your order.

  1. DISCLAIMER OF WARRANTIES:

a) Our website, products and services are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied.

b) We do not warrant that our website, products or services will meet your requirements, be uninterrupted, or error-free.

c) We are not responsible for any damage to your computer system or loss of data that results from your use of our website, products or services.

  1. LIMITATION OF LIABILITY:

a) In no event shall Alchedermy Cosmetics LLP or its directors, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products or services.

b) Our total liability to you for any damages, losses or causes of action shall not exceed the total amount paid by you for our products or services.

  1. INDEMNIFICATION:

You agree to indemnify and hold harmless Alchedermy Cosmetics LLP and its directors, employees, and agents from and against any claims, actions, suits or proceedings, as well as any losses, liabilities, damages, costs and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our website, products or services, or your violation of these Terms and Conditions.

  1. PRIVACY:

Our Privacy Policy governs the collection, use, and disclosure of personal information by Alchedermy Cosmetics LLP. Please review our Privacy Policy carefully before providing any personal information to us.

  1. PRODUCTS AND SERVICES FOR PERSONAL USE:

Our products and services are for personal use only and may not be resold or distributed without our prior written consent.

  1. ACCURACY OF INFORMATION:

We make every effort to ensure that the information on our website is accurate and up-to-date. However, we do not warrant or guarantee the accuracy, completeness, or timeliness of the information provided on our website.

  1. THIRD PARTY LINKS, SPECIAL FEATURES, FUNCTIONALITY AND EVENTS:

Our website may contain links to third-party websites, special features, functionality and events that are not owned or controlled by Alchedermy Cosmetics LLP. We are not responsible for the content or privacy practices of such websites or features. Your use of such websites or features is at your own risk.

  1. SUBMISSIONS:

If you submit any feedback, suggestions, or other materials to us, you agree that we may use and incorporate such materials into our products or services, without any obligation to compensate you. You represent and warrant that you have the necessary rights to grant us the licence to use such materials.

  1. USER CONTENT:

If you post any content on our website, you agree that we may use and display such content on our website or social media channels, without any obligation to compensate you. You represent and warrant that you have the necessary rights to grant us the licence to use such content.

  1. COPYRIGHT COMPLAINTS:

If you believe that your copyrighted work has been used in a way that constitutes copyright infringement, please contact us and provide us with the following information:

a) A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

b) Identification of the copyrighted work claimed to have been infringed.

c) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.

d) Your contact information, including your address, telephone number, and an email address.

e) A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

f) A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

  1. REPRESENTATIONS AND WARRANTIES:

a) You represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.

b) You represent and warrant that you will use our website, products and services only for lawful purposes and in accordance with these Terms and Conditions.

c) You represent and warrant that you will not use our website, products or services to engage in any fraudulent, illegal or unethical activities.

  1. DISPUTES:

a) Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration under the Indian Arbitration and Conciliation Act, 1996.

b) The arbitration shall be conducted in English and shall be held in New Delhi, India.

c) Each party shall bear its own costs and expenses of the arbitration, including its own legal fees.

  1. CONSENT TO RECEIVE NOTICES ELECTRONICALLY BY POSTING ON THE WEBSITE AND VIA EMAIL:

a) You consent to receive any notices, agreements, disclosures, or other communications from us electronically, either by posting on our website or by sending an email to the email address you provide to us.

b) You agree that any such notice, agreement, disclosure, or other communication that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

  1. GENERAL:

a) These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Alchedermy Cosmetics LLP with respect to your use of our website, products and services.

b) If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

c) Our failure to enforce any right or provision of these Terms and Conditions shall not be deemed a waiver of such right or provision.

d) These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

e) The parties agree to submit to the exclusive jurisdiction of the courts in New Delhi, India.

f) You may not assign these Terms and Conditions or any of your rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent, and any attempted assignment without such consent will be null and void.

g) We may assign these Terms and Conditions or any of our rights or obligations hereunder without your prior written consent.

h) Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

i) Any headings and titles herein are for convenience only.

j) These Terms and Conditions are binding upon and shall inure to the benefit of each party's successors and assigns.

k) We may change these Terms and Conditions at any time without notice, and your continued use of our website, products or services following any changes shall be deemed to constitute your acceptance of such changes.

l) You are responsible for regularly reviewing these Terms and Conditions.

m) Your use of our website, products and services following any such changes constitutes your agreement to follow and be bound by the revised Terms and Conditions.

n) These Terms and Conditions supersede all prior understandings, agreements, or representations between the parties regarding the subject matter hereof.

o) Except as otherwise provided herein, these Terms and Conditions may not be modified except in writing signed by both parties.

  1. CONTACT INFORMATION:

If you have any questions about these Terms and Conditions, please contact us at:

Alchedermy Cosmetics LLP at customercare@alchemycosmetics.co

element

Water

This calming blend is your go-to for reducing anxiety and inducing sweet dreams. Perfect for nighttime use, it helps you unwind and drift off to a peaceful sleep. The soothing floral notes of Bulgarian lavender, the crisp freshness of juniper berry, the bright citrus of bergamot, and the creamy sweetness of vanilla create a blend that’s both refreshing and relaxing.

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elements

Earth

This earthy and woody blend is perfect for enhancing concentration, relaxation, and meditation. Ideal for afternoon use, it helps you focus on studies, workouts, or work tasks. The musky scent of patchouli, the resinous aroma of frankincense, the rich woody depth of Himalayan cedarwood, and the subtle balsamic undertone of amyris create a scent that’s grounding and centering.

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elements

Air

Breathe in the freshness of Air! This invigorating blend is perfect for kick-starting your day, enhancing respiration, and promoting good health. Imagine doing your morning yoga or a workout with this cool, crisp, and refreshing scent. The minty and fresh aroma of peppermint and eucalyptus combined with the clean, medicinal scent of tea tree and the zesty lemon will wake you up and keep you feeling revitalized all day long!

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elements

Fire

This spicy and citrusy blend is perfect for those intimate moments or when you need an energizing boost. Great for evening use, it warms you up and lifts your spirits. The fiery combination of ginger and cinnamon gives a spicy kick, while the sweet, citrusy notes of orange and lemon, and the aromatic warmth of clove, create a scent that’s dynamic and invigorating.

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